1777bdt's Privacy Policy
Your personal information is a trust we take seriously. This policy describes with full transparency how 1777bdt collects, uses, stores, and protects that information.
1Introduction and Scope
1777bdt operates an online gaming and betting platform for users in Bangladesh. This privacy policy ("Policy") applies to the 1777bdt website, mobile application, and all related services. By registering, logging in, or using any service on this platform, you accept the terms of this Policy.
Before using our services, please also read the Terms and Conditions page carefully, as both documents together form the legal agreement between you and 1777bdt.
This Policy applies only to adults (21+). Minors may not use this platform, and we do not knowingly collect any personal information from them.
2Types of Information Collected
2.1 Information You Provide
When you create an account on 1777bdt, verify your identity, or contact our support team, we may collect the following information:
- Full name, date of birth, and nationality
- Mobile number and email address
- National ID or passport details (for identity verification)
- Payment information — such as bKash, Nagad, or Rocket account numbers
- Messages or documents you send when submitting a support request
2.2 Automatically Collected Information
When you use our platform, certain technical information is collected automatically:
- IP address and device identifier
- Browser type, version, and operating system
- Page visit times, duration, and navigation paths
- Game session data and transaction history
- Data obtained from cookies and similar tracking technologies
2.3 Information Received from Third Parties
In some cases, for the purpose of identity verification or fraud prevention, we may receive information from approved third-party verification providers. This process is part of how we ensure the safety of our users.
3Purpose of Data Use
1777bdt uses your information only for lawful and specific purposes. The general purposes are as follows:
- Account management and verification: To complete registration, verify identity, and maintain account security.
- Transaction processing: To process deposits and withdrawals smoothly via bKash, Nagad, and Rocket.
- Service improvement: To improve the gaming experience, platform performance, and user interface.
- Customer support: To resolve your issues via 24/7 live chat and email.
- Security and fraud prevention: To prevent unauthorised access, fraud, and money laundering.
- Legal compliance: To comply with applicable laws and regulations.
- Communications and notifications: To send important account-related messages and service updates.
4Data Storage and Security
4.1 Retention Period
We retain your information for as long as your account is active and as long as necessary to provide services. Even after an account is closed, certain information may be kept for a further period due to legal requirements or dispute resolution needs.
4.2 Technical Security
1777bdt applies industry-standard technical measures to protect your information. All data exchanged between you and our servers is secured through SSL encryption. Encryption is used for storing sensitive data, and access controls are strictly managed.
4.3 Staff Access
Only authorised staff may access your information, and only when necessary to provide services. Every access is logged and regular internal audits are conducted.
5Data Disclosure and Third Parties
5.1 Sharing Information with Third Parties
1777bdt does not sell or rent your personal information. However, in certain situations, limited information may be shared with third parties:
- Payment processors: Limited information required to complete transactions via bKash, Nagad, and Rocket is shared with these providers.
- Identity verification providers: Necessary information may be shared with approved service providers for account verification.
- Game providers: Game studios such as Pragmatic Play, PG Soft, JILI, and Evolution may receive limited session data for technical purposes.
- Legal authorities: Information may need to be disclosed under a court order or applicable legal obligation.
5.2 International Data Transfers
Due to the technical infrastructure of our services, some information may be processed on servers outside Bangladesh. In such cases, we ensure that adequate security measures are in place at the destination servers.
6Cookies and Tracking Technologies
Cookies and similar technologies are used on the 1777bdt website and app. Their main purposes are:
- Essential cookies: Keeping login sessions active and ensuring core functionality — without these, the platform does not work properly.
- Functional cookies: Remembering language preferences and settings.
- Analytics cookies: Understanding how users use the platform and improving the experience.
- Security cookies: Detecting fraud and unauthorised access.
You can manage non-essential cookies through your browser settings. However, disabling certain cookies may limit platform functionality.
7Your Rights
As a 1777bdt user, you have the following rights regarding your own information:
Right to access
You may request to know what information we hold about you. Once verification is complete, we will provide a summary.
Right to correction
If any of your information is incorrect or outdated, you may request that it be corrected. Many details can be updated directly from your account settings.
Right to deletion
In certain circumstances you may request that your information be deleted. However, some information may not be deletable before a set period due to legal obligations or dispute resolution requirements.
Right to object to processing
You may opt out of marketing communications at any time. The option to opt out of important service-related messages is limited, as these are necessary for account management.
To exercise any of the above rights, contact our support team. We are available 24 hours a day and will review your request as promptly as possible.
8Responsible Gaming and Data Protection
1777bdt believes that privacy protection and responsible gaming are closely connected. We analyse your gaming activity data to identify unusual or at-risk behaviour so that we can assist you. This analysis is used in your interest, not against you.
Our Responsible Gaming Guidelines contain detailed information on setting self-limits, taking breaks, and getting support when needed.
9Protection of Minors
All services on 1777bdt are for persons aged 21 and above only. We do not knowingly collect or process information from any minor. Age is verified at the time of account creation. If we suspect that information from a minor has been collected, we immediately close that account and take steps to delete the information.
If you believe a minor is using our platform, please notify our support team immediately.
10Policy Changes
This privacy policy may be updated from time to time due to business needs, technical developments, or legal changes. If significant changes are made, we will notify you via your registered email or live chat. Continued use of the platform after any changes means you have accepted the updated policy.
The date shown at the top of this page indicates when the policy was last updated. Previous versions can be provided by the support team upon request.
11Contact and Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact us:
Available 24/7 — speak with us in Bengali or English. Any privacy-related requests are processed as quickly as possible.
For general questions, you can visit our Frequently Asked Questions (FAQ) page — it has detailed answers on accounts, payments, and data protection.